At VMworld, we announced the next-generation hybrid DaaS architecture of VMware Horizon, which will eventually become the single platform on which all Horizon environments are built, regardless of whether they run natively in the cloud or on VMware SDDC. This next-gen platform leverages a new concept called the Horizon Edge that moves most of the Horizon infrastructure components that traditionally run in a customer environment to the Horizon Control Plane, resulting in significantly lower infrastructure costs for customers and increasing our ability to deliver a comprehensive cloud service.
Today we’re excited to say that we’ve reached the next milestone in our process of delivering the lowest-cost, most scalable version of Horizon that we’ve ever made: Limited Availability.
Host: Andy Whiteside
Guest: Gabe Knuth
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Andy Whiteside: Everyone welcome to episode 23 of on the horizon i'm your host Andy whiteside i've got a I just have one guest with me but he's probably the best one I could have gave canoes with me today gave how's it going.
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Gabe Knuth: not bad, I don't have the best one but i'm the current one, so we'll go with that.
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Andy Whiteside: This is the best vmware horizon oriented podcasts of the day, without a doubt, because the only one of the day, potentially.
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Gabe Knuth: There yeah that might also make it the worst but i'll go with the optimistic side go.
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Gabe Knuth: F glass is half full.
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Andy Whiteside: Today, oh yeah i'm sure yeah What did the Channel guy thing we'll do glass half full, no matter what.
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Gabe Knuth: That right.
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Gabe Knuth: And will follow up questions with more questions.
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Andy Whiteside: Okay, thank jumping on I gave you the option of picking the podcast you want to do, which blog you want to cover and, of course, you picked one of yours from.
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Gabe Knuth: Of course.
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Gabe Knuth: yeah you know, so my job here is i'm a product marketing for anywhere horizon and azure intersect and so that is that's where I spend most of my time so it's kind of blinders on to the rest of what's going on.
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Gabe Knuth: And so you know when the option came out there to speak about something talk about something on the podcast and like well, the last thing I wrote about was the fact that.
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Gabe Knuth: Our next generation horizon platform which internally we call project titan and i'm just saying that now, because I may slip and call it titan.
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Gabe Knuth: Is that hit it's limited availability phase back in February, I believe, and so, and we haven't talked in a while, so I figured out what Come on, and just kind of refresh that you and I talked about this of.
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Gabe Knuth: Probably back in vm world timeframe, maybe a little bit after that sometime between you know, last August, I guess, and now or September and now.
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Gabe Knuth: and say but, at the time at vm world we talked about how this new platform was going to change the way that we delivered virtual desktop infrastructure.
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Gabe Knuth: we're gonna we're gonna eliminate things like pods and create what we're calling a thin edge, so that we can reduce the amount of stuff that has to be deployed on site at a customer and that also or into a customer's cloud tenant and so that reduces the overall costs.
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Gabe Knuth: associated with the horizon, infrastructure, but it also expands scalability and and this kind of new platform adds a bunch of other capabilities as well, so we were excited.
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Gabe Knuth: Because we are now in this limited availability phase, and you know marching our way towards a general availability coming out, you know later this year.
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Andy Whiteside: Oh titan is internally this release what, what does the outside world we didn't know what is.
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Gabe Knuth: The outside world, you know we speak about it outside as the next generation to hybridize architecture of vmware horizon, if you were looking at our product documentation, it would be called horizon cloud next gen.
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Gabe Knuth: And so, and the reason for that is this is initially going to roll out for horizon cloud on azure and that will eventually it will replace the existing back end of horizon cloud on azure.
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Gabe Knuth: We can think of it more like a you know just a like a new release or but it but it's really a transition to a whole new way.
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Gabe Knuth: of delivering the infrastructure, a different horizon control plane, with more capabilities that eventually are going to be able to connect to and deploy infrastructure into other environments to not just as your on premises and things like that and other clouds.
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Andy Whiteside: This is the new world order of horizon cloud and it being able to be able to scale across multiple and it's not just limited to daz it's a platform that allows you to build your own daz or is it truly a daz offering.
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Gabe Knuth: It can be, whatever our customers need it to be really and horizon cloud, and one of those.
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Gabe Knuth: You know sort of it can be, it can be both it can be something that the customer.
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Gabe Knuth: has nothing to do with apart from managing the Apps and and desktops assignments themselves and the image creation or it can be part of a broader.
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Gabe Knuth: solution where we're leveraging resources on premises or in multiple clouds and in azure and and so there's some management that the customer has to do in certain environments and.
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Gabe Knuth: reduced or you know little to no management that a customer has to do in in other environments and like I say right now we're starting with horizon cloud and so that's going to be a more desktop as a service like approach.
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Gabe Knuth: When you sign up for horizon cloud today, as you will in the future, you, you get your cloud control plane provisioned.
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Gabe Knuth: And then the you configure that with your azure subscription information, set up a networking active directory connections things like that, and then.
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Gabe Knuth: You click go and it deploys the infrastructure that's needed to support the horizon environment directly into the azure subscriptions that you've configured.
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Gabe Knuth: The difference is the deployments in this next gen platform are going to be much quicker and because we're we created this i'm going to finger quote this is like a pod architecture.
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Gabe Knuth: we're only deploying.
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Gabe Knuth: These lightweight appliances now into the customers infrastructure, as opposed to pod managers and things like that, and so, overall, the impact is significantly less as far as like infrastructure costs, but also because we're leveraging.
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Gabe Knuth: You know these native capabilities these modern I guess capabilities that we have access to within.
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Gabe Knuth: Just kind of within the cloud universe already right we've got these new approaches azure has new capabilities things like that we're able to.
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Gabe Knuth: A band, the amount of users, were able to support with the same amount of resources from azure so today, if you have an azure subscription.
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Gabe Knuth: A single as your subscription running horizon cloud, you can support 2000 users before you have to create another azure subscription and deploy that infrastructure again.
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Gabe Knuth: With with this next gen platform you'll be able to support 5000 users per as your subscription and up to 20,000 users before you have to redeploy the infrastructure, and so the cost can go like wildly down from there just because of these these optimizations that we made.
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Andy Whiteside: So, so let me do this, let me walk us through the blog that the title is vmware horizon next generation, which is what you're really talking about the outside world now and limited availability.
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Andy Whiteside: Something I think I heard you say, but without explicitly giving out the acronym so this isn't really a dad this is really a pass.
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Andy Whiteside: That you build your own data or work with someone likes integrity to help them build your dad or maybe even host your dad's for you and you even said that you deploy it or when you hit the go button it's going to deploy in your Microsoft tenant that catch all that right.
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Gabe Knuth: yeah yeah.
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Gabe Knuth: You could think of it as as I guess there's you know that does is actually pretty loosely defined if you ask one data provider versus another versus another the differences are going to be there.
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Gabe Knuth: um you know some some think of it as like a fully managed solution, I give you a credit card you give me a managed desktop it's fully managed, with all the updates and all the applications and all of this and and those exist but um but there's that that's sort of.
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Gabe Knuth: That is not a very flexible environment or one that's deployed by the 10s of thousands within organizations and so yeah this is this is sort of.
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Gabe Knuth: depends how the customer wants to use it.
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Gabe Knuth: And so, when we're talking about this in the context of dads we're saying we're managing deploying and managing all of the infrastructure, so that you, the customer only have to worry about the desktop images and the applications themselves.
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Gabe Knuth: And so from there, you can build your own images, you can sell your own Apps.
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Gabe Knuth: We have that tooling and orchestration built in as well, so you don't have to worry about managing infrastructure hardware virtualization networking all of that stuff.
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Andy Whiteside: And it could mean up or pronouncing it well enough and i'm very you know about people using acronyms all the time that my my acronym was passed with a P platform as a service as.
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Andy Whiteside: Right.
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Gabe Knuth: yeah I heard that past so yeah it's um it does is built on pass.
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Gabe Knuth: there's a lot there's lots of as is out there right.
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Andy Whiteside: you decide what your dad is going to be.
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Gabe Knuth: Right.
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Andy Whiteside: You manage it yourself that path is what enables you to get there, efficiently and cost effectively and all the things that we're going to call out here, and so real quick, so the.
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Andy Whiteside: Title talks about limited availability you've got a nice little section here that explains what that is you want to hit the hit the legal ease real quick maybe.
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Gabe Knuth: or whatever can so limited availability is.
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Gabe Knuth: Basically, a phase in our release cycle that.
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Gabe Knuth: means that horizon is now a pro this horizon next gen service is a production ready fully supported platform or service from vmware.
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Gabe Knuth: So the reason it's limited, though, is that it's still not quite ready for general consumption and so customers that qualify can have access to it, those would be.
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Gabe Knuth: Customers that don't have hybrid capabilities or.
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Gabe Knuth: well established existing horizon cloud environments, that would require a migration we're we are migrating a few customers from existing horizon cloud environments into this, but again, they have to.
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Gabe Knuth: kind of fit a certain mold to so that we can make sure that we are having all of our ducks in order before we roll this thing out.
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Gabe Knuth: And so you know we're we're on track for GA I can't specify when just mainly because I don't know what anything I say is probably going to end up being alive anyway, so you know it'll be in the coming months, though yeah.
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Andy Whiteside: Alright, so what's in this limited availability you got some bullets here, we want to call out specific things that you're getting as part of moving to this in this direction or building from scratch in this direction.
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Gabe Knuth: yeah one second i'm gonna sneeze I think.
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Gabe Knuth: All right, maybe not who knows okay.
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Gabe Knuth: um so yeah so this limited availability release it's still focuses on the five things that i'm we talked about before we're going to lower costs we're going to increase scalability.
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Gabe Knuth: All of this next gen platform is being built on api's that are publicly available, and those are actually published the ones that are in this limited availability release are published.
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Gabe Knuth: And that's going to allow a lot of integration that's going to allow partners to develop their own implementation and day to management.
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Gabe Knuth: Products that's going to allow third party software vendors to build their own solutions for it that's going to allow.
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Gabe Knuth: Like things think think of monitoring companies and things like that, being able to you know pull their orchestrator pull their monitoring information directly out of the Platform.
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Gabe Knuth: Including vmware operations, I mean that we can do a whole lot with this as well, because you know every single little bit of thing in the in the platform is addressable right out of the gate.
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Gabe Knuth: So that's going to help improve our own visibility and troubleshooting into an environment which then, will allow us to proactively fix things before they become an issue for customers.
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Gabe Knuth: And ultimately, this is, you know just another step on our goal towards that seamless in hybrid seamless multi and hybrid cloud experience for users.
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Gabe Knuth: and management that's that's the thing that's kind of that I want to make sure is is isn't lost is you know yeah the users are using the same blast protocol, the same clients things like that, but our goal is to make it so that you don't have to do redundant management tasks.
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Gabe Knuth: You know, depending across all these multiple different environments, you know if you have, if you have desktop workloads running on premises and in the cloud.
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Gabe Knuth: We don't want you to have to repeat tasks, and so we want the management experience to be awesome and we want it to not break the bank when it comes to you know the cost of the infrastructure to deploy it right now, you maybe spend six to 800 maybe $1,000 just on infrastructure.
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Gabe Knuth: In with horizon cloud.
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Gabe Knuth: And that's fine when you amortize that out over 2000 users per subscription but we're talking about cutting those costs in half or more.
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Gabe Knuth: With titan and so that's going to bring down the barrier to entry as well, so fewer users will be able to take advantage of the cloud without driving up costs.
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Andy Whiteside: And and you've said it multiple times now, the sudden you're working in a world we have seamless management across multiple environments could be.
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Andy Whiteside: You know, a partner data Center like mine that's that's cloud to the customer could be public cloud, it could be private data Center could be multiple private and it could be all the above, at the same time.
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Andy Whiteside: In a cost effective model, the same time, is really what your brand to the reality here.
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Gabe Knuth: yeah yeah I mean even as a partner, if you were going to offer you could build your own daz solution or service around titan.
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Gabe Knuth: See there you go, you can build your own best platform around this and add in all the value add services on top so maybe you could build an offering that does include not only the desktop virtualization infrastructure.
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Gabe Knuth: And then you know the virtualization in the and and the hardware, you know that kind of azure takes over.
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Gabe Knuth: But you could also build in the desktop and application management, which is all accessible via API and so that would be easier for you to build a more tightly integrated.
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Gabe Knuth: overall solution for for customers and so and that's our goal is to kind of turn this over to see what customers do with this and then also see what partners do with it.
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Gabe Knuth: system integrators third parties, you name it we think any even customers frankly with those api's building your own day to management tools we think there's gonna be some pretty cool stuff.
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Andy Whiteside: And I can absolutely guarantee you that our Canadian version is integrity will be doing this for our customer base across across North America and beyond they're already they're already looking forward to doing this.
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Gabe Knuth: Oh that's cool yeah there's and there's you know there's a lot of API nerds out there chomping at the bit to get their hands on this and see if they can automate things so that's a I really I.
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Gabe Knuth: it's I think it's um.
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Gabe Knuth: I think i'm weirdly excited for it being a product marketing manager, not even technical marketing.
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Gabe Knuth: I still just want to see you know what what people do when they get access to the api's and you know what kind of things they can build you know whether that's documentation or automation or what have you, I think that part's going to be cool.
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Andy Whiteside: So again, the the sexiest thing the whole blog right is lower cost, I say that tongue in cheek but other than what you've covered so far about.
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Andy Whiteside: The limited amount of infrastructure that the customer will need to deploy into their environment, of course, the desktops and servers are going to be what they are what other cost saving things should we point out, if there are others.
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Gabe Knuth: I think the scalability parts, important to and that's all part of the whole lowering costs story you're right that probably is the sexiest part of this, but.
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Gabe Knuth: In a lot of ways, the scalability I think is is just as important, because you say right now, if you've got we've got customers that are actually working with this now that have.
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Gabe Knuth: I don't want to get the number right let's see 30,000 users, and that means that today, they need to have 15 azure subscriptions.
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Gabe Knuth: Each with 2000 users in them, and each with a horizon infrastructure deployed in them and so that's 15 sets of pod managers 15 sets a unified access gateways and so on.
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Gabe Knuth: Even though they're in the same as your region they still have 15 subscriptions and so that's just a lot of moving parts.
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Gabe Knuth: You know, we tried to abstract the management of that we put all that in the control plane and and we we we tried to insulate customers.
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Gabe Knuth: and users and management from from as much as we can.
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Gabe Knuth: But still that's a lot of moving parts that's you know if you've got to pod managers in every location, which is, I think, in the reference architecture that means you got 30 pod managers that something could go wrong with we're still dealing with computers here.
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Gabe Knuth: So what what what the next gen platforms going to do is we, because we can scale up to 20,000 users per as your subscription per per horizon edge is now our construct it's not a pod anymore it's an edge.
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Gabe Knuth: that's only going to be.
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Gabe Knuth: Five know six as your subscriptions down from 15 six of them, each one of them will support 50 or 5000 users and so we're going to support.
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Gabe Knuth: And each horizon edge, is the only infrastructure, you have to deploy and so we're going to end up with two to two at horizon edges six.
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Gabe Knuth: As your subscriptions and only two instances of the infrastructure deployed out to support all 30,000 users and that right there, I think, is a is is.
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Gabe Knuth: easy to overlook, but I think it's also pretty impactful in terms of just eliminating all the moving parts that we currently have in the platform.
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Andy Whiteside: As certainly as keep it simple right keep it simple keep it simple, surely, is how Mike mark templeton used to say.
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Gabe Knuth: They wouldn't know short the polite way yeah.
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Gabe Knuth: So.
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Gabe Knuth: yeah it is and and and that's all a big part of it, but that also makes it easier when when the back end or when the infrastructure is more simple.
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Gabe Knuth: That means that we get greater flexibility in in adding capabilities customers get more comfort with with everything we're able again to monitor and keep an eye.
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Gabe Knuth: On what's going on, so we can proactively fix things and it's just way easier to monitor to horizon edges than it is to manage 30 pod managers per customer right so we're just everybody's.
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Gabe Knuth: Efficiency is increased by this.
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Andy Whiteside: So real quick question two to one and i'm assuming this is gonna is currently integrates with azure as your native right I don't have to put vmware on top of azure I can use as your native.
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Gabe Knuth: This is as your native yep exactly and we do have horizon that runs on horizon on as your vmware solution which is like the sphere as a service from azure.
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Gabe Knuth: But that's not what we're talking about today eventually it'll work with that, but for now we're talking about horizon cloud running natively horizon cloud and running natively in azure.
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Andy Whiteside: native azure native tcp or excuse me native aws someday and then obviously vmware wherever you have it, and maybe even tcp tcp underwriter.
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Gabe Knuth: um well so currently horizon eight can be deployed in gc V that's Google cloud vmware engine, and so, and again this is just like the MC on aws or.
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Gabe Knuth: azure vmware solution which is V sphere as a service running on the various hyper scales and so basically when you sign up for any of those things.
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Gabe Knuth: And I think Oracle support is out there, IBM has something to we've got some we've got the spheres of service coming from lots of different companies, you can run any V sphere workloads.
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Gabe Knuth: And so you can deploy horizon eight into those environments.
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Gabe Knuth: And because this is currently not the next gen control plane, but currently all of those things communicate with the horizon control plane, so you can manage them all.
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Gabe Knuth: From that single pane of glass with this next gen platform it's going to be a little bit of time, but we're going to connect all those environments to this control plane as well and we're going to expand.
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Gabe Knuth: These capabilities to those other environments and so over time you'll see you know sort of a blending of the different horizons that are out there, but.
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Gabe Knuth: And that's going to be a blending of the management even more and more tightly integrated with each other as time goes by it's cool APP at management is probably the closest thing we have to that right now.
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Gabe Knuth: And that's all based on vmware at volumes, it is package once deployed anywhere, so you can make one package one assignment and wherever that user logs in they're going to get the application, they have assigned to them.
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Gabe Knuth: We do that with the universal broker and stuff where you can make assignments across an entire horizon environment and users will automatically have one interface to go to instead of multiple interfaces for the multiple different horizon farms or edges, or whatever out there.
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Gabe Knuth: Instead of having one thing per edge and and instead of having admins have to go to each one to make their assignments.
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Gabe Knuth: We have horizon universal broker that sits above all of that has visibility into all the environments and so admins make an assignment one time and users only have one place to go to, and they will then get automatically routed to whichever whichever platform is appropriate for them.
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Andy Whiteside: And that to me, you know when back in the day right the fact you guys had a hypervisor.
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Andy Whiteside: The fact that you could make a workload of some type work on your hypervisor and because you owned it, but now also you're talking here about being able to do it on the public cloud.
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Andy Whiteside: hybrid taylor's natively as well, so it's it's what I thought it was back in the day, or could be, and it's that plus more.
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Gabe Knuth: yeah and I think this is cool because.
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Gabe Knuth: What you know me I spent a long time outside of vendor world right, I spent 11 years is the blogger and analyst and speaker for it by men calm and then.
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Gabe Knuth: You know i've been a PM for for a little while now, too, but one of the things that we often dinged.
00:22:18.060 --> 00:22:25.440
Gabe Knuth: All the vendors on really was making announcements and then not following through or going completely dark on those announcements for 12 months and then.
00:22:25.770 --> 00:22:35.940
Gabe Knuth: wondering what happened to things and so i'm bullish on the on the fact that we announced this at vm world you know, not even six months later we're talking about it.
00:22:37.410 --> 00:22:48.420
Gabe Knuth: You know we've got limited availability and so we're we announced this thing and we're building it and I think that's pretty neat that we're actually you know paying off on this i'm glad to see things have have changed and that I can be a part of that.
00:22:49.500 --> 00:22:56.460
Gabe Knuth: So we can you know, keep I like to keep the excitement going, and I really think that this is something to be excited about that that we've been working on.
00:22:56.910 --> 00:23:06.660
Andy Whiteside: Well, to know ran its know rented architect this way and and those policy and the amount of pod architecture was it was um i'll say cumbersome, but it was a lie right, it was more than.
00:23:07.620 --> 00:23:14.160
Andy Whiteside: More than it had to be a question for you around these horizon edge edge appliances use the word appliance a while ago.
00:23:15.240 --> 00:23:18.600
Andy Whiteside: going to be Linux based windows based are they what are they truly appliances, what are they.
00:23:19.050 --> 00:23:27.090
Gabe Knuth: They are truly appliances, I am not sure if they're like docker containers Cooper daddy's managed type.
00:23:28.290 --> 00:23:34.350
Gabe Knuth: If they're that cloud or if they're you know it, or if they're going to be.
00:23:36.060 --> 00:23:42.540
Gabe Knuth: Something more akin to just like a regular Linux appliance but, but they are it's not windows boxes, we.
00:23:43.860 --> 00:23:50.760
Gabe Knuth: We are taking a modern approach to this, and so, everything is more of a lightweight footprint than then we used to have.
00:23:51.780 --> 00:23:54.540
Gabe Knuth: that's gonna remember to what we've got is you know it.
00:23:54.630 --> 00:24:04.830
Gabe Knuth: evolved out of best home and desktop was from a long time ago and so it's not the same as what was around 15 years ago, whatever but it's um it has evolved from that, and this is a.
00:24:05.220 --> 00:24:12.660
Gabe Knuth: Complete shift in the way that we're doing it again, because everything is you know, we have an opportunity now to take a look at this from a modern perspective.
00:24:12.960 --> 00:24:22.170
Gabe Knuth: And kind of mold it in the same way that other cloud services are being delivered today, you know building upon all the lessons learned over over the past decade, plus.
00:24:23.460 --> 00:24:33.930
Andy Whiteside: My modern architecture right and using the appliances in azure to get it done and, in a world where Linux appliances run an agile you to never thought it 10 years ago but.
00:24:34.320 --> 00:24:35.100
Gabe Knuth: that's well yeah.
00:24:36.270 --> 00:24:44.070
Gabe Knuth: yeah it's crazy and again, all the more reason to try to take advantage of as many modern features, as you can of azure.
00:24:44.760 --> 00:24:55.740
Gabe Knuth: In the past, we had to make our own services to do the things that we wanted it to do now those things can be delivered, maybe not the exact same way i'm not saying that now, as your has those services, but they have.
00:24:56.430 --> 00:25:09.270
Gabe Knuth: Additional capabilities that allow us to again kind of rethink the method or the approach that we use to doing the things that we need done and so again that just makes everything, more efficient and you know there's nothing wrong with that.
00:25:10.560 --> 00:25:10.800
Andy Whiteside: Yes.
00:25:11.220 --> 00:25:12.510
Gabe Knuth: My cat keeps joining us.
00:25:14.130 --> 00:25:14.460
Andy Whiteside: let's see.
00:25:15.630 --> 00:25:16.530
Andy Whiteside: norful a little bit.
00:25:17.010 --> 00:25:17.370
00:25:19.950 --> 00:25:28.530
Gabe Knuth: So yeah so I mean I think that's really all there is a, we can only repeat lower costs and pre scalability and dad so much, but.
00:25:29.070 --> 00:25:43.770
Gabe Knuth: yeah I like I said I just think there's it's we announced it, and now you know we're starting to roll this thing out, and I am i'm anxious for the world to see the final product, because I think it's going to be a game changer for us.
00:25:44.160 --> 00:25:54.810
Andy Whiteside: we've talked about all these things i'm gonna just run through them real quick advanced automation the ability to you know take those api's and do magical stuff with them, whether you're the customer, or the partner, you know consulting firm or whether you're the.
00:25:55.230 --> 00:26:02.280
Andy Whiteside: desktop as a service provider that's again continues to be part of that modern architecture that is eXtensible anything else to add to that.
00:26:03.690 --> 00:26:13.860
Gabe Knuth: No that's great yeah it's I mean and it's I guess it's ISP focused its partner focus its end user focused, we encourage anybody to take advantage of those api's.
00:26:14.790 --> 00:26:26.310
Andy Whiteside: And then the next call is the improve visibility and troubleshooting and the simplification here and the power of the api's and the control plane just leads us to that improve visibility and troubleshooting capabilities right.
00:26:26.820 --> 00:26:35.850
Gabe Knuth: yeah more visibility for vmware from an operational perspective more visibility from an end user perspective or customer perspective and then also.
00:26:37.770 --> 00:26:45.930
Gabe Knuth: we're it'll give us the ability to proactively address issues since we're moving the pod manager kind of functionality into our control plane.
00:26:47.070 --> 00:26:57.870
Gabe Knuth: That gives us the ability to identify potential issues before they roll out and affect the customers and so hopefully that's going to result in a much better experience across the board, management and user experience and everything.
00:26:58.530 --> 00:27:03.180
Andy Whiteside: And then you throw that into a digital workspace where you're catching all those additional analytics and.
00:27:03.750 --> 00:27:05.430
Andy Whiteside: yeah powered.
00:27:06.000 --> 00:27:13.500
Gabe Knuth: yep and hand that off to you know the end user, experience and then even bring it into part of the whole anywhere workspace thing that we've been talking about for a year, so now.
00:27:14.400 --> 00:27:25.200
Gabe Knuth: Which is you know the broad uc vision of just making sure users can work from wherever they need to work and that really just means.
00:27:26.160 --> 00:27:31.800
Gabe Knuth: You see, job in general has always been to get users access to the data they need.
00:27:32.520 --> 00:27:42.300
Gabe Knuth: By whatever the most appropriate means are and in a lot of cases we think about that in terms of windows Apps and windows applications but that could mean web services.
00:27:42.780 --> 00:27:51.390
Gabe Knuth: You know native phone and tablet Apps that could be all sorts of stuff, and so the broad vmware uc vision is pulling all of that together.
00:27:51.810 --> 00:28:05.370
Gabe Knuth: and making it so the customers have one place to go, you know one client the vmware intelligent hub one interface to access all of that stuff and it just works in in a way that seems you know seamless and natural to them.
00:28:06.000 --> 00:28:17.430
Andy Whiteside: You get the right tools in place there's lots of things you can do, but they're not all wrong there they're all they're all you know better, one thing that's not the answer is given everybody their PC and tell them to take it home and use it during a pandemic.
00:28:19.020 --> 00:28:22.020
Gabe Knuth: Which which i've seen i'm sure you have to.
00:28:22.650 --> 00:28:34.590
Andy Whiteside: Know that's who i'm running into people that are not currently existing is integrity customers, but there they they really answered the pandemic with here's your PC and monitor keyboard mouse take it home plug it in starting to vpn and work every day.
00:28:36.990 --> 00:28:42.300
Gabe Knuth: I know people are still working that way and it's I completely understand.
00:28:43.710 --> 00:28:51.180
Gabe Knuth: i've talked to a lot of people that are still like trying to figure out how i'm going to pull out of this they you know they feel stable right now it's not like they're in react mode, but they still want to.
00:28:51.540 --> 00:28:56.190
Gabe Knuth: intentionally decide what their future is going to be what their future strategy is going to be and.
00:28:57.570 --> 00:29:03.480
Gabe Knuth: i've i've told them they worried that they made the right decisions back in the early days and I, my.
00:29:04.650 --> 00:29:17.640
Gabe Knuth: My consulting my counseling of them is to say hey everybody did what they had to do to react to this um and, obviously, many companies took some shortcuts cut some corners for.
00:29:18.360 --> 00:29:25.110
Gabe Knuth: That maybe wouldn't have done had you had more time, you know security like i'm sure i've told the story of the neighbor that.
00:29:25.590 --> 00:29:36.120
Gabe Knuth: Instead of going to the office to bring her computer home they told her, she could find some old laptop and use it to vpn in and she called me to come over there and and this laptop she pulled out.
00:29:36.870 --> 00:29:45.180
Gabe Knuth: was a vista era HP laptop that she was trying to get the the vpn client installed on and when she did or when I got it installed for.
00:29:46.800 --> 00:30:03.870
Gabe Knuth: she's connecting carte blanche is wide open vpn and so now she's got this Oh, is that hasn't been supported, and you know ages connecting full access to a vpn so that she can RDP into her desktop computer in the office I can't tell you how many things are wrong with that.
00:30:06.450 --> 00:30:18.300
Gabe Knuth: And and and that's just one example of i'm sure a million crazy war stories out there about this um but, again, everybody had to do what they had to do to keep the businesses moving I can't fault anybody for that, but.
00:30:19.410 --> 00:30:24.720
Gabe Knuth: Now is the time to make intentional decisions as far as how you're going to support.
00:30:25.560 --> 00:30:31.500
Gabe Knuth: I don't I don't want to say this in a way that makes it seem like i'm generating fun right like it's not like the next pandemic.
00:30:31.800 --> 00:30:43.680
Gabe Knuth: I just mean we've seen what a disruption is, we now have an acute awareness of the difference between disaster recovery and business continuity and so we need to make sure that we have a way to maintain business continuity.
00:30:44.760 --> 00:30:59.100
Gabe Knuth: Regardless of what the influence is you know, regardless of what the factors are that are causing the need for business continuity and that's the anywhere workspace that's making sure that we can deliver that user experience wherever they happen to be.
00:30:59.280 --> 00:31:05.160
Andy Whiteside: The pandemic thing may may not ever happen again, but you're going to have a day, where you got to work from home you're going to have a time when your you know your.
00:31:05.280 --> 00:31:19.020
Andy Whiteside: Your sibling or whatever, whoever you're taking care of is going to be sick or ill and you've got to stay on and work it's it's not if it's it's when and those things have been happening forever, but now we have such a huge moment in time, then you can no longer deny it.
00:31:19.530 --> 00:31:24.930
Gabe Knuth: yeah it's like it's reclaiming productivity, you know, maybe if somebody's staying home, you know you got to stay home because your kid is sick.
00:31:25.650 --> 00:31:29.580
Gabe Knuth: You would have lost an entire days worth of work at that point, and you know.
00:31:30.390 --> 00:31:39.510
Gabe Knuth: Maybe you can work for a couple hours, and you can bring your productivity back up a little bit um you know it'd be evil to be like God, you know you're you're at home gonna keep working.
00:31:40.440 --> 00:31:42.450
Gabe Knuth: But, but still, you know there's there's.
00:31:43.200 --> 00:31:49.350
Gabe Knuth: Even from an employee perspective now not at work, so now my workload is backing up and the rest of the week, going to be tough and stuff so.
00:31:49.620 --> 00:32:00.480
Gabe Knuth: making sure that they have the ability to do the work that they need to do, and like I said kind of increasing or maintaining as much productivity as possible during disruptions, I think, is a big part of the story to.
00:32:01.500 --> 00:32:02.940
Andy Whiteside: drop in your pants on security.
00:32:04.170 --> 00:32:06.780
Gabe Knuth: yeah yeah exactly and and without.
00:32:07.920 --> 00:32:11.700
Gabe Knuth: inconveniencing the users to because you know we could.
00:32:13.170 --> 00:32:18.450
Gabe Knuth: Was the old joke, we could make your Blackberry into a flip phone if we wanted to right, we could do that to your iPhone to.
00:32:18.690 --> 00:32:27.750
Gabe Knuth: We could make your your work laptop or your iPhone or your android phone or whatever into a flip phone and disable everything and make it so it's the most secure device in the world.
00:32:29.280 --> 00:32:34.680
Gabe Knuth: But then, then it's a crap user experience and the users are productive and stuff and so.
00:32:35.640 --> 00:32:41.220
Gabe Knuth: You see, is just not for the faint of heart man like there's a lot of stuff that we there's a there's a very.
00:32:41.790 --> 00:32:52.980
Gabe Knuth: very thin tightrope that we have to walk between end user, experience and security and and and you know where they can work from so it's it's why i'm still doing this, after all this time.
00:32:53.340 --> 00:32:58.770
Andy Whiteside: let's this is applicable, as ever, which is amazing really and probably will be for another decade or so.
00:32:59.310 --> 00:33:00.060
Gabe Knuth: yeah no doubt.
00:33:00.660 --> 00:33:04.290
Andy Whiteside: Well hey I appreciate you joining me i'm i'm off to another podcast, but this is.
00:33:05.700 --> 00:33:06.300
Gabe Knuth: No problem.
00:33:06.540 --> 00:33:08.610
Andy Whiteside: awesome to see vmware making.
00:33:09.780 --> 00:33:18.750
Andy Whiteside: Improvements in the solution and bringing those announced improvements improvements to market and it's going to be nothing but help help you and your customer base and future customers.
00:33:19.350 --> 00:33:22.890
Gabe Knuth: yeah hopefully helps you guys out to so looking forward to seeing what you guys can do with it.
00:33:23.430 --> 00:33:29.970
Andy Whiteside: And certainly simplifies our world and makes it a much easier conversation to have those solutions stories and conversations.
00:33:30.480 --> 00:33:32.550
Gabe Knuth: yeah good good good to hear.
00:33:33.330 --> 00:33:36.090
Andy Whiteside: Well, I appreciate it and we'll talk to you in a week or so.
00:33:36.510 --> 00:33:37.290
Gabe Knuth: All right, cheers me.